The adoption of Unified Communication (UC) is accelerating as businesses recognise its value, by bringing together VoIP telephony, instant messaging, video conferencing, mobility, presence and collaboration capabilities into a seamless business environment.
A successful UC implementation offers many benefits, including low cost of communications and increased productivity, as a result of improved collaboration and streamlined business processes.
There are numerous considerations that can markedly impact the level of success an organisation achieves with its UC deployment. To assist CIOs and other IT decision-makers achieve successful UC deployment, here are five major considerations to take into account.
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