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11/12
2017
Phone fraudsters waiting to pounce this Christmas
Posted by Rick Howard on 11/12 at 10:00 AM Dial through fraud, Telephone systems,
Christmas phone fraud image

Don’t let your guard down this Christmas! It is a shame but I feel we are duty bound to warn you that the festive period is a prime time for phone fraudsters to strike.Just as we are all starting to wind down for Christmas, hackers are winding themselves up to prepare for what can...

28/11
2017
The anatomy of a phone bill – a useful infographic to help you control costs
Posted by Elaine Bellamy on 28/11 at 10:00 AM Dial through fraud, Landlines and calls,
Phone bill inforgraphic image

With our new inclusive call packages, we do away with all minimum call spends on your account in lieu of a time-based package, you can purchase bundles of minutes that are debited on a per second basis instead of a pence per minute. Please let us know if this interests you and we can...

03/11
2017
Phone hackers strike and the customer pays – is that fair?
Posted by Rick Howard on 03/11 at 10:00 AM Dial through fraud, Security,
Telecoms hacker image

Fraud of any kind is usually a faceless crime in a digital age where criminals can hide behind computers in far-flung corners of the world, while the effect they have can be devastating.Dial-through fraud, phone fraud, PBX fraud and phreaking, and is one of the most lucrative scams...

06/12
2016
Infographic: Avoid festive telecoms fraud
Posted by Caroline Moore on 06/12 at 02:14 PM Images and graphics, Dial through fraud,

All too often businesses become the victims of phone hackers and telecoms fraud at Christmas because management and staff alike use weak PINs to gain access to their voicemails.Four 0s or 1-2-3-4 are very common as they are easy to remember. As are patterns like 1-3-7-9. Some people...

21/07
2016
Schools: Don’t be a victim of phone hacking this summer
Posted by Caroline Moore on 21/07 at 08:29 AM Education, Dial through fraud,
Schools warned about telecoms fraud image

The National Fraud Intelligence Bureau (NFIB) and City of London Police have sent out a warning to schools to prevent them from becoming victims of phone hacking during the summer holidays.Also known as telecoms fraud, dial-through fraud, PBX fraud and phreaking, this crime sees...

13/07
2016
Your guide to telecoms fraud
Posted by Caroline Moore on 13/07 at 08:59 AM Dial through fraud,

There are several types of telecoms fraud and many names – phone hacking, dial-through fraud, phreaking and PBX fraud. All result in a business paying for calls it did not make.Telecoms fraud generally involves a third party making long duration calls at the expense of a business....

04/12
2015
Change your voicemail PIN today to avoid festive phone fraud
Posted by Caroline Moore on 04/12 at 11:04 AM Landlines and calls, Dial through fraud,
Christmas phone fraud warning image

All too often businesses become the victims of dial-though fraud because management and staff alike use simple PINs to gain access to their voicemails.Four 0s or 1-2-3-4 are very common as they are easy to remember as are patterns like 1-3-7-9. Some people even use their extension...

23/10
2015
Schools are at risk from phone hacking
Posted by Yvonne Dennis on 23/10 at 12:32 PM Dial through fraud, Education, Telephone systems,
Phone hacking warning to schools image

We have often issued warnings to businesses and public sector organisations about the threat of phone hacking or dial-through fraud, but we have never issued a specific warning to schools.Until today....I recently made contact with the bursar of Hillbourne Primary in Broadstone,...

14/08
2015
Telecoms fraud: The hot topic businesses cannot ignore
Posted by Caroline Moore on 14/08 at 02:48 PM Dial through fraud,
Telecoms fraud image

In the most recent issue of Comms Dealer – one of the industry’s leading publications – an entire double-page spread was dedicated to the topic of telecoms fraud.In recent years, we have regularly informed our customers about the threat of dial-through fraud and phone hackers via...

26/08
2014
Infographic: Phone hacking warning - what is it and will my business be affected?
Posted by Caroline Moore on 26/08 at 07:58 AM Images and graphics, Large enterprises, SMEs, Landlines and calls, Dial through fraud,
swcomms blog post image

According the Communications Fraud Control Association's latest survey (2015), fraud losses are at $38 billion worldwide. This number is falling over the years, but the issue is a hot topic and one that should remain at the forefront of business communications.The following...

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